Head of Business Data and Analytics, KeyBank
Sanjay is Head of Business Data and Analytics for KeyBank, one of the largest super-regional banks in the country. In this role, Sanjay focuses on maximizing the use of data and analytics as a competitive advantage for the organization across all lines of business and functions. Prior to this role, Sanjay was Senior Vice President, Advanced Analytics for Synchrony Financial. In this role, Sanjay was responsible for developing advanced analytics tools and machine learning techniques to drive cardholder engagement and improve the customer experience. In addition, Sanjay led the creation of broader data science capabilities and talent as well as analytics consulting capabilities using internal benchmarks and external data for the organization.
Sanjay also was the marketing analytics leader for Synchrony Financial, responsible for generating actionable insights to drive profitable growth for the business. This included identifying new external data sources, building predictive tools to optimize marketing investments, creating comprehensive customer-data environments and developing analytics talent.
Prior to assuming the analytics leader role in 2011, Sanjay was the targeting & segmentation leader for GE Capital Retail Finance. In this role, he was responsible for developing enterprise-wide advanced analytics tools and targeting strategies for all retail card clients. Previously, Sanjay was the analytics leader for several specialty retail clients.
Prior to joining GE in 2007, Sanjay held multiple analytics and consulting roles at Merkle Inc., Ernst & Young and FedEx Corporation. Sanjay has spoken at several industry events on the application of data in financial services and has authored and co-authored multiple white papers on retail and customer analytics.
Sanjay has a B.S. in Mechanical Engineering from the Birla Institute of Technology & Sciences in Pilani, India and a MBA from the University of Illinois at Urbana-Champaign. He lives with his wife and two boys in Scarsdale, NY.